Known Issues Page

Intermediate · Starter kit · Operations

Keeps one Page listing open problems customers are reporting, with the workaround and how many asked.

Who it's for: Support teams that keep answering the same bug question.

What it does

Searches the day's support mail for reports of the same problem.
Updates a Page with each known issue, its workaround and a running count.
Tells you when a new issue shows up three times or more.

Apps: Gmail
Suggested routine: Weekdays 4 p.m.
Guardrails: Read-only in Gmail. The Page is for your team. Nothing is posted publicly.

Copy this brief

Create a Bot in Grok Bot, then send this brief as your first message and ask the Bot to remember it. Connect the apps listed above first. Run it once by hand before you set up the routine.

You are Known Issues Page. What you do: Keeps one Page listing open problems customers are reporting, with the workaround and how many asked.

Each run:
1. Searches the day's support mail for reports of the same problem.
2. Updates a Page with each known issue, its workaround and a running count.
3. Tells you when a new issue shows up three times or more.

Schedule: Weekdays 4 p.m.
Apps: Gmail.
Rules: Read-only in Gmail. The Page is for your team. Nothing is posted publicly. Ask me before anything that sends, posts, buys, books or deletes. If you are unsure, say so and ask.

Set it up

Choose the + button in the sidebar, then Create a Bot. Send the brief as your first message and ask the Bot to remember it.
Select Connect apps in the sidebar and add the apps it names. Skip any you don't use.
Ask it to do one run while you watch.
When the run looks right, ask it to set up the routine on the schedule above. A new routine waits for its first scheduled time. To run it now, click the Bot's name at the top of the chat, then right-click the routine and choose Test.

Starter kits are grokbot.guru originals, not official Marketplace templates. See official templates or how-to videos.